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Complimentary shipping on every order within the United States

844-632-5435

NovaliraVital Perspective

Addresses

Where your order comes from, and where returns go

Two addresses are involved in every order, and they do different jobs. Sending a return to the wrong one costs you days, so both are set out plainly here — and the returns address here is the same one printed in the footer of every page and in the Refund Policy.

Send returns here

Fulfillment & Returns

BrandTops Spot LLC
Returns Department
5071 Ball Rd #4026
Cypress, CA 90630
United States

On one line: 5071 Ball Rd #4026, Cypress, CA 90630

  • Every order on this website is picked, packed and shipped from this address.
  • Every return is received at this address.
  • Mark the outside of a return parcel with the return authorization number customer service gives you, and put your order reference on a note inside.
  • Returns are accepted for 30 days from the date your order is received.
How to start a return

Correspondence only

Corporate address

BrandTops Spot LLC
1200 Lake Saint Louis Blvd Unit #372
Lake Saint Louis, MO 63367
United States

On one line: 1200 Lake Saint Louis Blvd Unit #372, Lake Saint Louis, MO 63367

Please do not send returns here

This is our registered corporate address for legal and written correspondence. There is no warehouse at it and nobody there can receive a parcel. A return sent here has to be forwarded to the fulfillment center before it can be processed, which delays your refund by several days.

844-632-5435

support@novaliravitalperspective.com

Monday through Friday, 9:00 AM to 6:00 PM Central Time

Which address to use for what
What you are sendingWhich addressBefore you send it
A return or an exchangeFulfillment — Cypress, CAGet a return authorization number from support@novaliravitalperspective.com or 844-632-5435.
A damaged or wrong itemFulfillment — Cypress, CAWrite to us within 7 days of delivery. We pay the return postage on our own errors.
Legal or written correspondenceCorporate — Lake Saint Louis, MONothing. Address it to BrandTops Spot LLC.
A question, not a parcelEmail or phonesupport@novaliravitalperspective.com or 844-632-5435, Monday through Friday, 9:00 AM to 6:00 PM Central Time.

We ship within the United States only. We cannot accept returns sent from outside the United States, and we cannot reimburse international postage.